1. Introduction

Vocatio ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI-powered resume builder service.

2. Information We Collect

Information You Provide

• Account information: Email address, name, and authentication data when you create an account
• Resume content: Work experience, education, skills, and other information you include in your resumes
• Payment information: Billing details processed securely through our payment providers

Information Collected Automatically

• Usage data: How you interact with our Service, features used, and time spent
• Device information: Browser type, operating system, and device identifiers
• Log data: IP address, access times, and referring URLs

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our resume builder service
• Process AI-powered content suggestions and enhancements
• Process payments and manage your subscription
• Send you service-related communications
• Respond to your inquiries and provide support
• Analyze usage patterns to improve user experience
• Detect and prevent fraud or abuse

4. AI Processing

When you use our AI features, your resume content is processed by AI models to generate suggestions and improvements. We do not use your personal resume content to train our AI models. AI processing is performed solely to provide you with the requested service.

AI-generated suggestions are based on your input and general writing best practices. The AI does not store or retain your personal information beyond the immediate processing session.

5. Data Sharing

We do not sell your personal information. We may share your data with:

• Service providers: Third parties that help us operate our Service (hosting, analytics, payment processing)
• AI providers: To process AI-powered features, subject to strict data processing agreements
• Legal requirements: When required by law or to protect our rights
• Business transfers: In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest, secure authentication, and regular security audits. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your account and resume data for as long as your account is active or as needed to provide you with our Service. You can delete your resumes at any time. Account deletion requests will be processed within 30 days, after which your data will be permanently removed from our systems.

8. Your Rights

Depending on your location, you may have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate personal data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability (receive your data in a structured format)
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@vocatio.me.

9. Cookies

We use essential cookies to operate our Service and optional analytics cookies to understand how users interact with our platform. You can control cookie preferences through your browser settings.

10. Children's Privacy

Our Service is not intended for users under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at privacy@vocatio.me.